FAQ
  • CREDIT/DEBIT CARD FOR CRYPTO PURCHASES:
  • CASH PAYMENT IN AGENCY OR PARTNER:
  • DEPOSIT AND WITHDRAWAL METHODS :
  • SENDING AND RECEIVING FUNDS BETWEEN USERS:
  • START USING NAKITCOINS:

CREDIT/DEBIT CARD FOR CRYPTO PURCHASES:

  • I have an issue while purchasing Cryptos with my Card what should I do?
    We strongly advise to contact our partner Simplex via their support, whom fully carry out the transaction from the moment you are directed on to their website till the moment you receive the coins on your Wallet.
  • Can I use my Credit Card to purchase Crypto?
    Yes, you can use your credit card as long it is issued by (VISA or MASTERCARD) to buy Cryptos. Be aware that you will be unable to use your cards to top up your FIAT account.
  • Which currency will I be charged when using my Bank Card?
    A wide range of currencies are available for purchasing Cryptos. If your card is issued in a different currency than the currency selected, you might be charged extra fees from your bank for currency conversion.
  • Which Cryptos are available for purchase at the moment with Credit Card?
    Bitcoin, Ethereum, Litecoin
  • What are the limits?
    The daily limit is (20,000 USD / 20,000 EURO) and the monthly limit is (50,000 USD / 50,000 EURO).
  • What are the fees?
    The fees applied to the purchase are (8%) with a minimum charge of 10 USD/EURO
  • List of Restricted Countries
    If your card has been issued or you reside in one of the following countries, you will not be able to do a purchase with your Bank Card: Albania Bahamas Barbados Botswana Cambodia Ghana Jamaica Mauritius Myanmar Nicaragua Pakistan Panama Syria Uganda Yemen Zimbabwe
  • List of U.S States not supported
    Due to the specific regulations of the following States, simplex is not able to provide services to the persons who has a billing address in the mentionned States: Hawaii (HI) New York (NY)

CASH PAYMENT IN AGENCY OR PARTNER:

  • Can I perform a transaction in a different currency rather than the USD?
    Yes, you can carry out your transaction at our agencies in a different currency than USD. We mostly accept EUR,GBP,TL.
  • How do i deposit or withdraw cash on my account?
    Find the nearest Branch or Partner on our website. Make sure to visit our Branch with a Identity Docuement ready, it’s easy, safe and completely confidential to perform transaction with us. This service is only available in Turkey. If you want to carry your transaction in cash, this would be the best occasion to visit and discover Turkey.
  • Are there any limits for withdrawals or deposits?
    You can deposit or withdraw as much as the Branch or Partner is able to provide. For a large transaction please contact (preferably by phone) one of our partners or one of our branches in order to let them know and prepare the funds for your transaction.

DEPOSIT AND WITHDRAWAL METHODS :

  • What are the deposit and withdrawal options available at the moment?
    1-Withdraw to a bank card 2-Cash in person at our branches/partners (locally in Turkey) 3-Direct Crypto purchase via credit card 4-Ticket Neosurf For fee and commission rates refer to this page
  • Sending money to a bank card (restricted countries list): -TEMPORARY OUT OF SERVICE-
    You can use any bank card as long as it is not issued in the restricted countries list: Afghanistan American Samoa Bangladesh Bahamas Botswana Burundi Cambodia Central African Republic Crimea Region Cuba Democratic Republic of the Congo Eritrea Ethiopia Ghana Guam Haiti Iran Iraq Lebanon Libya Mongolia Myanmar North Korea Pakistan Palestine Panama Samoa Somalia South Sudan Sri Lanka Sudan Syria Trinidad and Tobago US Virgin Islands USA Venezuela Yemen Zimbabwe
  • Can I send money to someone else's bank card?
    Yes, if the country is not listed in the above restricted countries

SENDING AND RECEIVING FUNDS BETWEEN USERS:

  • How do I send or receive funds to/from a NakitCoins User?
    Sending funds within our ecosystem is very easy, you just need to know the Email Address or User ID of the person that will receive the funds. If you wish to receive funds from another user, just share your User ID or Email Address with them.
  • Is it completely free to send money to another NakitCoins user?
    All Transfers to NakitCoins users are free of charge. Except for BTC where blockchain fees are applied even for NakitCoins to NakitCoins account.

START USING NAKITCOINS:

  • Do I need an account?
    No, You only need an account to deposit or withdraw cash at our offices, use our autoconvertion service or track your transaction history.
  • What do I need to create an account?
    You just need a valid Email address to receive the confirmation code which will be sent to this Email address.